PDC Systems offers complete “concept to delivery” IT Solutions – design, installation, ongoing support and maintenance for all types of businesses in Hawaii. We can do everything ranging from simple break-fix repairs of desktops to complete system design, upgrade & implementation for your business IT needs. We tailor our service and maintenance packages to best suit your needs .
What managed services really does is automate the mundane IT tasks that businesses can and should do, but often overlook. This may include Cybersecurity updates, Application software updates and Operating System patches, monitoring Backups and inventory auditing and control. MSPs can do some things that clients cannot do, including external monitoring via Security Operation Center (SOC) and Endpoint detection and response (EDR) and automating these tasks.
Got an emergency? We are here for you. Emergency after-hours support is available seven days a week through our automated phone system. A technician will arrive on-site (or connect to your system remotely) within 4 hours after completion of telephone-based troubleshooting. Repairs are typically completed within 6 hours of dispatch however service times may vary depending on the nature of the issue.