PDC Systems offer complete installation, maintenance, and repair solutions for all types of businesses here in Hawaii. We can do everything ranging from break-fix repairs of desktops, including upgrades and deployment, to enterprise messaging and database deployment as well as configuration of your business critical applications. We tailor our service and maintenance packages to best suit your needs because no two businesses are exactly alike.
What managed services really does is automate the mundane tasks that businesses can and should do, but often overlook. This may include virus updates, software updates and patches, backups, monitoring and inventory auditing and control. It also can do some things that users cannot do, including network monitoring, and endpoint security, however the main purpose of manages services is automation of trivial tasks.
Got an emergency? We’re here for you. Emergency after-hours support is available seven days a week through our automated phone system. A technician will arrive on-site (or connect to your system remotely) within 4 hours after completion of telephone-based troubleshooting. Repairs are typically completed within 6 hours of dispatch however service times may vary depending on the nature of the issue.